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The full Agenda of UCC Greece 2018 Conference will be announced on Wednesday, April 25.

 


  AGENDA - UCC GREECE 2018 CONFERENCE
 
 HALL C2 - METROPOLITAN EXPO
 09:00 - 10:00
 Registration - Breakfast
 09:30 - 10:00


Chair' s Opening Remarks

Diamantis Papazoglou, Panel Moderator

Welcome keynote speeches by:

Chara Kontaxi, Cisco
Ismini Mavrogianni, Space Hellas
Andrea Scaietti, Alcatel Lucent Enterprise
Thomas Kolovos, IEN S.A.  -  MITEL
"TBA", Vodafone
Vassilis Galakos, ComSys
Antonis Balis, Imtel  -  UNIFY
Diakoumopoulos Fotis, AVAYA
Angelo Gentili, Partnernet


 10:00 – 10:40


Space Hellas - Cisco Presentations

Space Hellas presentation

Ismini X. Mavrogianni
Unified Communications Specialist

Space Hellas S.A.

TBA


Cisco Presentation

Alkiviadis Zoupas
Systems Engineer
Cisco Systems 

TBA


  

10:40 – 11:20

 
Alcatel Lucent Enterprise Presentation

Vincent Lomba
WW business development Director,
Alcatel Lucent Enterprise


”Shaping the future of Business Communications"


 
11:20 – 11:50


MITEL - IEN S.A. Presentation

Frederic Schilton
UCC Product Marketing Manager,
EMEA,  Mitel


Mitel CloudLink and IoT Scenarios"

11:50 – 12:20

 

VODAFONE Presentation

Vagelis Gorilas
Vodafone

Ioannis Gaitanos
Vodafone
 

TBA"


12:20 - 12:50

 

UNIFY - IMTEL Presentation

Antonis Balis
Sales & Business Development Director
IMTEL  S.A. 

OpenScape Contact Center
Breaking down barriers for true customer engagement

Vassilis Giatilis
Technical Manager
UNIFY

Enhancing business through flexible integration solutions

  • Deployment/Maintenance
  • Integration with other applications and solutions
  • Cloud and Virtualized solutions
  • Security 
     


12:50 - 13:20
 Coffee Break


13:20 - 13:45


AVAYA - Barphone Presentation

Vassilis Koutsopagos
AVAYA Presales Engineer
Barphone

UC & CC Cloud Solutions Powered by AVAYA



13:45 - 14:10


PartnerNet Presentation

Angelo Gentili
Business Development Director
PartnerNet

T
he world is your workspace. Connect people everywhere, on any device 



14:10 - 14:40



Panel Discussion, Q&A

Moderator :
Diamantis Papazoglou

Panelists:

Triantafyllos Prokopidis - Space Hellas
Alkiviadis Zoupas - Cisco
Frederic Schilton - Mitel
Vassilis Giatilis - Unify

 
 

Panel Discussion Framework of UCC Greece 2018
              UC&C at a turning point?

Today’s workplace is more collaborative than ever - for many enterprises,
UC&C applications are becoming the primary business communication tool
and an absolute necessity.

                        

  • What is the current state of adoption for UCaaS? Who is the main
    target group (i.e. large enterprises)? What are the main
    benefits / difficulties?
  • Work from Any Screen: Last year, we saw a move towards the use
    of embedded or tightly integrated UC applications on mobile devices.
    Is the smartphone going to replace the PBX?
  • UC&C Content Continuity on Any Device: Till now, we have some sort of
    UC “continuity” for phone calls beginning the call on a desk phone
    and continue it on mobile device and vice versa. How about real-time
    continuity for video, chat, conferencing etc.?
  • UC&C and Regulation/Compliance: many organizations especially
    financial institutions must comply with a variety of regulations and thus
    must record every communication transaction with the customer
    (i.e. MiFID II regulation in Europe). On the other hand, all organizations
    must comply with the GDPR regulation coming soon into effect. How can
    all requirements be fulfilled? Are UC&C platforms ready to comply out
    of the box or third-party tools are necessary?
  • The evolution of digital assistants: we saw in the recent past many
    vendors turning voice assistants into mainstream consumer technology
    i.e. Siri, Cortana, Alexa etc. Replicating the same in the business field is
    certainly more complex and demanding, but having in mind the
    progress in A.I. and voice recognition research, it seems the next
    logical step. Virtual collaboration participants, digital content finders
    etc. How do you imagine the digital UC&C future?

 

 

Lunch - End of UCC Greece 2018 Conference

 
TBA : To Be Announced






Contact

Communication Solutions
Τ.Θ. 50904 Καλογρέζα
14203 Αθήνα
Τηλ.: 210 2758445
E-mail: info@comsol.gr




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